| | Request Types | Instructions |
| Abandoned/Unattended vehicles . . . | Select this category to report an abandoned, unattended, or unregistered vehicle located on Council land. Check to see if the vehicle is registered and/or meet the NSW Public spaces Act. Cars located on private property need to be reported to Strata Management or Body Corporate. |
| Complaint . . . | Select this category to notify Council about a complaint regarding Policy, quality of service or staff behaviour |
| Compliment . . . | Select this category to notify Council about a compliment regarding quality of service or staff behaviour |
| Environment . . . | Select this category to report environmental concerns such land, air and water contamination. You can also report overgrown vegetation, noxious weeds or flooding from private property. |
| Footpath . . . | Select this category to report uneven or broken footpaths on Council land |
| Health Concern . . . | Select this category to report food shop or beauty shop concerns |
| Other . . . | Select this category for any other issue you would like to report not listed in these categories |
| Parking . . . | Select this category to report illegal parking on Council roads. Please do not use this category to request a review of a penalty notice as this is adjudicated by the NSW Revenue
If this is a parking issue that you require immediate action, call council on 1300 581 299.
In the case of the emergency please contact NSW Police |
| Request for Information . . . | Select this category for information on Council’s policies and procedures, development enquiries and resident feedback |
| Road Repair or Traffic Advice . . . | Select this category to report an uneven surface or pothole that needs repair on Council roads or advice relating to parking restrictions, changes to parking conditions or traffic related enquiries |
| Rubbish . . . | Select to report rubbish dumped on Council Land. Check the waste calendar in case the rubbish is part of the clean-up service. |
| Tree . . . | Report a council tree that is causing concern or needs attention on nature strips, parks, or public space.
Contact Ausgrid if the tree is near a power infrastructure |
| Unapproved Building Work . . . | Select this category to report construction sites working outside of agreed operational hours, dangerous work practices and pollution from building sites |